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Guide

The Clutter Image Rating scale, explained

The Clutter Image Rating is a set of photographs used to assess how severe hoarding is in a room, giving families, professionals and cleaners a shared measure to work from. Where a high rating shows a property has become unsafe, it points towards a paced, non-judgemental clearance rather than a quick tidy.

What is the Clutter Image Rating?

The Clutter Image Rating is a visual scale of nine photographs for each of the main rooms in a home, running from an uncluttered room at one end to a severely cluttered one at the other. A person picks the photograph that most closely matches their room, giving a rating from one to nine.

The Clutter Image Rating scale, 1 to 9An abstract representation of the Clutter Image Rating, a nine-point visual scale used to assess the severity of hoarding in a room. A rating of 1 is a clear room and a rating of 9 is severely cluttered. A rating of around 4 or above is generally taken as the point that needs support.Clutter Image Rating scaleFrom 1, a clear room, to 9, severely cluttered1234567891 = clear room. 9 = severely cluttered. Around 4 or above generally needs support.HazRestore
The Clutter Image Rating is a nine-point scale used to assess the severity of hoarding in a room.

How is the scale used?

The scale is used by health and social care professionals, housing officers and cleaning specialists to describe the severity of hoarding consistently, without relying on subjective words. A rating of around four or above is generally taken as the point where clutter is becoming a problem that needs support.

Why is a shared measure helpful?

A shared measure is helpful because it removes judgement and disagreement from a sensitive situation, letting everyone involved agree on where things stand and track progress. It also helps plan a clearance realistically, since the rating gives a sense of the scale of the work involved.

What happens after a high rating?

After a high rating, the sensible next step is a planned, supportive clearance that works with the resident rather than against them, dealing with any biohazard, waste or infestation found along the way. Rushing or forcing a clearance rarely helps and can cause lasting harm to the person.

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