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Trauma · 24/7

Hoarding & Hoarder Cleaning

HazRestore provides hoarding & hoarder cleaning across the UK, 24 hours a day, discreetly and to a clinical standard, with every job fully insured and all hazardous waste removed under licence.

24/7 rapid responseAnswered and mobilised any hour, same day for emergencies.
Insured & accreditedCHAS, SMAS, RoSPA, SafeContractor and CSSA accredited, fully insured.
DBS-checked & discreetBackground-checked technicians, unmarked vehicles on request.
Overview

What is hoarding & hoarder cleaning?

Hoarding cleaning is the paced, respectful clearance and deep cleaning of a hoarded property, done with the resident where possible, dealing with any biohazard, waste and infestation found.

A paced, non-judgemental clearance of a hoarded property, done with the resident rather than around them. It is part of HazRestore's trauma services, carried out by trained, DBS-checked technicians to a clinical standard.

The Clutter Image Rating scale, 1 to 9An abstract representation of the Clutter Image Rating, a nine-point visual scale used to assess the severity of hoarding in a room. A rating of 1 is a clear room and a rating of 9 is severely cluttered. A rating of around 4 or above is generally taken as the point that needs support.Clutter Image Rating scaleFrom 1, a clear room, to 9, severely cluttered1234567891 = clear room. 9 = severely cluttered. Around 4 or above generally needs support.HazRestore
The Clutter Image Rating is a nine-point scale used to assess the severity of hoarding in a room.
When it is needed

When do you need hoarding & hoarder cleaning?

Hoarding cleaning is needed when a property has become unsafe or unsanitary through accumulated possessions and waste, whether for the resident, a landlord or a family member.

Whether you are a family member, a landlord, a letting agent, a business or a public body, HazRestore attends discreetly, makes the property safe again, and can deal with insurers on your behalf.

Our process

What does HazRestore's hoarding & hoarder cleaning process involve?

HazRestore follows a four-stage process for hoarding & hoarder cleaning, from a single call through to verified safe reuse, containing the hazard, decontaminating the area, and removing all waste under licence.

  1. 1
    You call, day or nightA trained coordinator answers at any hour, records the situation and location, and gives you a realistic time for a team to reach you.
  2. 2
    We attend and assessTechnicians arrive in unmarked vehicles, assess the contamination, and agree the plan with you before work begins.
  3. 3
    We contain and cleanThe affected area is contained, decontaminated and disinfected to a clinical standard, with any odour treated at source.
  4. 4
    We dispose and verifyAll hazardous waste is removed under licence (EA carrier CBDU34585), and the property is checked and returned to safe use.
Cost

How much does hoarding & hoarder cleaning cost?

Hoarding & Hoarder Cleaning typically costs £1,000 to £5,000+. This is an indicative range to confirm at survey, not a fixed price, because the cost depends on the size of the affected area, the level of contamination, access and the volume of waste.

Many of these jobs are covered by household or commercial insurance. HazRestore can speak to your insurer and, in most cases, bill the claim directly so you are not left out of pocket.

Reviews

What do customers say?

HazRestore is delivered by the specialist cleaning team at our parent company, rated 4.4 out of 5 from 65 reviews on Trustpilot.

4.4 / 5

Rated 4.4 out of 5 from 65 reviews on Trustpilot, for our parent company, the specialist cleaning team behind HazRestore.

Read the reviews on Trustpilot
Why us

Why choose HazRestore for hoarding & hoarder cleaning?

People choose HazRestore for hoarding & hoarder cleaning because it combines a 24 hour response with clinical decontamination standards, licensed waste disposal and discreet, unmarked attendance, backed by recognised accreditation.

HazRestore is CHAS, SMAS, RoSPA, SafeContractor and CSSA accredited, DBS-checked, fully insured, and an Environment Agency registered waste carrier (CBDU34585).

CHAS accredited cleaning contractorSMAS Worksafe accredited contractorRoSPA memberSafeContractor approved contractorAlcumus SafePQQ accredited contractorCSSA memberFacilitiesline registered contractor
Coverage

Where does HazRestore provide hoarding & hoarder cleaning?

HazRestore provides hoarding & hoarder cleaning across England, Scotland and Wales, with local response from more than fifty city regions, including London, Manchester, Birmingham, Leeds, Glasgow, Cardiff.

See all areas we cover to find your nearest hub.

FAQ

Common questions about hoarding & hoarder cleaning

Is hoarding & hoarder cleaning available 24/7?

Yes. HazRestore provides hoarding & hoarder cleaning 24 hours a day, 365 days a year, and aims to attend the same day, often within a few hours for genuine emergencies.

How much does hoarding & hoarder cleaning cost?

Hoarding & Hoarder Cleaning typically costs £1,000 to £5,000+. These are indicative ranges confirmed at survey, and many jobs are covered by insurance, which HazRestore can bill directly.

Will hoarding & hoarder cleaning be carried out discreetly?

Yes. HazRestore attends in unmarked vehicles on request and works sensitively and to a clinical standard on every job.

How is the waste disposed of?

All clinical and hazardous waste is removed under HazRestore's Environment Agency waste carrier registration (CBDU34585), with the paperwork handled for you.

Need hoarding & hoarder cleaning?

Call any hour and speak to someone who understands the situation. HazRestore attends discreetly and can deal with landlords or insurers on your behalf.